At Aiyla Hikes, we are committed to delivering your outdoor gear quickly, safely, and efficiently so you can enjoy your adventures without delay. Please review our shipping policy below:
Shipping Locations
We currently ship to all U.S. states, including Alaska and Hawaii. International shipping is available to select countries—please contact our support team for more details.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Time
We offer multiple shipping options at checkout:
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Standard Shipping (5–7 business days)
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Expedited Shipping (2–4 business days)
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Overnight Shipping (1–2 business days)
Delivery times are estimates and may vary based on destination and carrier conditions.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Free standard shipping is available on orders over €75.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your shipment using the provided link.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue promptly.